Can I use miles for my flight(s)?
No, unfortunately, airlines do not allow points to be used for group reservations. However, if you opt to book your own flight, you are welcome to use your points that way.
Can I book my own flight?
You can book your own flight, as long as you let us know 120 days before the flight! If you wait to tell us, we may book you a flight with the group that cannot be refunded. Please try to time your arrival and departure near the groups’. If your flight schedule varies from the group, you will be responsible for your own ground transportation to and from the airport.
When will I receive my group flight reservation?
This varies depending on the airline being flown. The earliest possible is generally about 6 weeks from the trip start date, but it can be as little as 3 weeks out.
Where do I find my group flight reservation?
All information is located in your resource folder. If physical e-tickets have been issued by the airline, they will be grouped together in a sub-folder. If your booking was made with just an e-ticket number or booking reference, you will be able to find your details on the “Flight Reservation Sheet”
Can I choose my seat on the group flight?
Generally, no. Seats are normally placed in a block together. Once you have received your flight reservation, you can try to change your seat on the airline’s website. If you need special arrangements for an injury, illness, or disability, please let us know with as much notice as possible so we can work with the airline to ensure adequate accommodations can be made.
If I want to upgrade my seat, is it possible? How would I select that option?
Please contact email@example.com
with your request and we will get back to you with information on how to proceed with a seat upgrade.